The OpenAI issue was caused by an “upstream provider,” according to the artificial intelligence organization. Source

Richard Parsons was known as a skilled negotiator, a diplomat and a crisis manager. Source

Busy lives have many of us juggling multiple tasks at once, but is that really multitasking? Here’s what expert Linda Stone has learned about the myth of multitasking. Source

The Toy Nest in Falls Church, Virginia, is a toy library that works on a membership program. The moms who buy-in say it allows them to cut down on toy waste, while saving money and adding variety. Natalie Brand explains how the novel idea works. Source

Research suggests the human brain is not wired to multitask on complicated tasks, and experts say it can cause more damage to our wellbeing than we realize. Dr. Jon LaPook explains. Source

At a FedEx shipping hub in Anchorage, Alaska, employees can sort up to 80,000 packages a day during the holidays. And as they’re dealing with a last wave of Christmas gifts getting ready to ship out this week, they’re also dealing with a new wave of gifts that are being returned. Kris Van Cleave takes an inside look at the process. Source

Tom Homan, President-elect Donald Trump’s incoming “border czar,” told the Washington Post in an interview this week that Trump’s new administration plans to revive the controversial practice of detaining migrant families and giving undocumented parents the choice of leaving their U.S.-born children behind or having the children deported with them. Lilia Luciano reports. Source

Here’s a look at the top stories making headlines on the “CBS Evening News” with Jericka Duncan. Source

Powerful thunderstorms forced ground stops that delayed dozens of flights at Dallas airports Thursday, while stormy weather downed trees and knocked out power to thousands of customers in Oregon and Washington. Kati Weis reports from Houston. Source

There are new details about what may have caused a passenger jet that was headed from Azerbaijan to Russia to crash in Kazakhstan. A U.S. official told CBS News that there are preliminary indications that a Russian anti-aircraft system may have hit the plane, which was carrying 67 people. Several dozen people died in the crash, but dozens also survived. Chris Livesay has the latest. Source